Healthcare business consulting
Pracsie works alongside private practice owners across Australia on the business side of healthcare: compliance, billing and debt, staffing, accreditation and new clinics. Practical, hands-on, and accountable for the result.
01What we do
Clinicians are trained to care for patients, not to chase invoices or rewrite policy manuals. We take on the work that keeps a practice compliant, profitable and well run, so you can focus on care.
An experienced, dedicated practice manager for your clinic, virtual or on-site, on a monthly plan.
Unpaid patient accounts and rejected claims, followed up and recovered, and the leaks fixed.
RACGP, NDIS, AGPAL and allied health accreditation, guided from gap review to assessment.
Physical, telehealth and hybrid practices, from ABN and provider numbers to opening day.
Medicare compliance, privacy, WHS, HR, recruitment, rostering, PMS and software.
Coaching for owners and their teams, and programs for current and aspiring practice managers.
02Where we usually come in
These are the weeks that wear practice owners down. They are also exactly what we are for.
Our debtors list is three pages long, and nobody wants to make the calls.
What we doWork through it for you, recover what’s owed, and fix the billing habits that let it build up. Debt recovery
Medicare rejections keep coming back, and no one has time to work out why.
What we doTrace the rejection reasons, fix the workflow at the source, and train the front desk so the same errors stop.
The accreditation survey is six weeks away and half our policies are from 2019.
What we doRun a gap review against the standard, update what needs it, and get the team ready for the surveyor’s questions.
Our receptionist resigned two weeks before audit.
What we doKeep the front desk running, recruit and onboard properly, and document the role so it never lives in one person’s head again.
I’m doing rosters and payroll at 10pm after a full day of patients.
What we doTake rostering, HR and the admin pile off your plate, so your evenings are yours again.
03The detail
Most clients work with us on an ongoing basis, because the business side of a practice works best with continuity. Others bring us in for a single project.
RACGP, ISO, WHS, privacy policy, Medicare compliance, and audit preparation.
Recruitment, onboarding, performance reviews, rostering, and employment contracts.
Billing oversight, Medicare and DVA claims, fee schedules, outstanding accounts, and revenue optimisation.
PMS setup, Best Practice, Medical Director, Zedmed, booking platforms, and integrations.
Preparation, lodgement and ongoing maintenance for RACGP, NDIS, AGPAL, and allied health bodies.
Complaint handling, feedback systems, recall programs, and patient communication.
Also: website updates, IT support coordination, marketing and social media, supplier management, lease and fitout liaison, and practice reporting.
04How we work
05Ongoing consulting
Month-to-month, with 30 days’ written notice to cancel. Every plan is tailored to your practice’s size and needs after a free call.
For solo GPs and single-practitioner allied health practices.
From $899 per month + GST
For growing clinics that want someone on the ground.
Quoted for your practice
For larger and multi-site practices.
Quoted for your practice
On-site visits run Monday to Friday, 9am–4pm, for up to two hours. Travel outside metro boundaries is quoted in advance. Plans cover day-to-day practice management on a fair-use basis; if your needs grow beyond your plan, we’ll talk with you first.
A focused session with an experienced consultant on one problem, virtual or on-site, with clear next steps. No ongoing commitment.
Enquire about a consultationFixed-scope work quoted up front: debt recovery, accreditation and new clinic setup.
Enquire about a project06Coverage
Virtual consulting is available to any practice in Australia. On-site visits cover all capital city metro areas, with travel beyond metro boundaries quoted in advance.
Sydney, NSW
All metro areas including CBD, Inner West, North Shore, Eastern Suburbs, Parramatta, and greater western suburbs.
Remote and regional practices are welcome on any virtual plan.
07Allied health
From your first referral pathway to a busy multidisciplinary team, we help allied health practices build the systems, billing and compliance they need to grow.
MBS item billing, referral management, NDIS billing, and fee schedules.
Chronic disease management billing, private billing, DVA claims, and equipment compliance.
Mental Health Care Plan billing, NDIS, WorkCover, and clinical governance support.
Coordination across GP and allied health, shared systems, co-billing, and rostering.
Also: occupational therapy, speech pathology, podiatry, exercise physiology, telehealth setup, and NDIS provider registration.
We look after the business side of your practice: compliance, billing and debt, staffing, systems, accreditation and growth. Some clients have us manage these day to day; others bring us in for one project.
On an ongoing plan you’re assigned one experienced practice manager who knows your clinic, your team and your operations. You’re not calling a helpdesk; you have one person accountable for your practice.
Ongoing plans start from $899 a month + GST. Everything else, including one-off consultations, debt recovery, accreditation and clinic setup, is quoted for your practice after a free call, so you only pay for what you need.
No. Ongoing plans are month-to-month with 30 days’ written notice. The only minimum term is with clinic setup, which is followed by a minimum 6-month Essential plan.
The same business day for messages received by 2pm (Mon–Fri, 9am–5pm Sydney time).
Yes. Virtual consulting is available anywhere in Australia. On-site visits cover capital city metro areas, with travel beyond metro boundaries quoted in advance.
—Enquiries
We’ll listen, ask the questions an experienced practice manager would, and tell you honestly whether we can help. You’ll hear back the same business day.
We’ve got your enquiry and will be in touch at the same business day.